We are looking for exceptional people to join us and make estate agency better.
The High Street -v- Online debate has been raging on for years and it has created confusion for consumers and within the industry. High Street agents are being squeezed – fees plummeting, heads rolling, service slipping, job satisfaction disappearing. This really is a race to bottom.
This phrase isn’t merely the zeitgeist – it is reality. We know that average fees are reducing – since 2014, fees with some agents are as much as 25% down when contrasting average exchange fees at the end of 2014 and pipeline fees at the end of Quarter 1 2018. This per-unit reduction when combined with reductions in market share are creating a potentially business-ending scenario for High Street agents. Employed agents are facing significant reductions in their earnings. Business owners are having to find ways to buttress their businesses through cash injections and/or credit facilities.
Options are limited but the apparent dichotomy is stark – do they try to tough it out and cut corners with costs or do they sell, merge, close? The choices seem to be at two extreme ends of a very broad spectrum. What is clear is that as fees per unit reduce, sellers are on the receiving end of the inevitable reductions in service and marketing. It remains a mystery to us how an Estate Agent charging £895 can provide any more than £895 worth of service and marketing.
What is also increasingly obvious to us is the lack of acknowledgement from agents that they are committed to obtaining the best price for their client’s homes. The principal of providing the best service possible and marketing our homes in the most exceptional way in order to achieve the best price possible, remains at the core of the service proposition our business is founded upon. Our homes will always be where our hearts are.
It is against this background that Mr & Mrs Clarke are the discerningly different alternative.
We believe there is a huge space in the centre of the industry where the best Estate Agents will continue to operate. Working with Mr & Mrs Clarke and offering beautiful, market leading branding within a proven model and well tested systems is the alternative.