Partner Support Manager {Estate Agency}

£25k pro rata in Your home office!

  • Flexible working / Part time / Full-time available depending on the applicant
  • Start: March 2021

Mr and Mrs Clarke are looking for an organised, charismatic Partner Support Manager who has experience of the estate agency industry, to support our team of Partners and Associates (self-employed estate agents working under licence with Mr and Mrs Clarke).

You will work closely with the MD to ensure that Partners & Associates are running their business efficiently and compliantly. You will work with the Partner Support Manager {Marketing} to ensure Partners & Associates are fully supported in advertising properties. You will work closely with our CRM provider and other third-parties to make sure Partner & Associates have an efficient platform to operate from.

You will review and develop the processes and operations and work with Partners & Associates to refine and improve them. You will build strong relationships with Partners & Associates and provide them with outstanding support. You will be involved in onboarding new Parters & Associates.

Job role:

  • Understand the current operations of the business and review
  • Ensure Partners & Associates are operating in accordance with the operations set out by Mr and Mrs Clarke
  • Assist with the onboarding of new Partners & Associates
  • Review, monitor and develop the CRM system and train and monitor Partners & Associates use of it
  • Manage the customer facing email and phone line.

Required:

You will be passionate about the company’s ethos and mission and able to inspire and monitor Partner and Associates to be discerningly different estate agents.

  • Experienced in estate agency both sales and lettings
  • Organised and process driven
  • Charming and approachable with a “nothing is too much trouble attitude”
  • Able to solve problems with clear communication and delegation
  • A positive approach.

Apply:

Please email [email protected] with why you want to be the Partner Support Manager at Mr and Mrs Clarke and why you are a great fit for our team.

Interviews will be held over Zoom with two Mr and Mrs Clarke Directors.

Why join Mr and Mrs Clarke:

We are passionate about homes, about bringing some style to the industry and being the discerningly different estate agency. We have built a great team of Partners and we now have ambitious plans. Being part of Mr and Mrs Clarke will be exciting, rewarding and fun. As Partner Support Manager you will be at the centre of the business and have the opportunity to be part of something special.

Benefits:

Flexible working, home based, great holiday allowance, being part of a great culture.